This was my first time visiting this office and I have no complaints. The appointment making was easy no hassle or long wait time. The location was convenient, office was clean, no long wait time to be examined. The staff was polite and courteous. Once I was called for eye examination I was in and out never left without assistance. The doctor was extremely nice and so was his assistant. I always had available assistance when needed, but not hovering over me assistance while picking out my glasses. I was given an honest opinion by the assistant when helping pick out my glasses and not just trying to get me to buy expensive glasses. I am now going to make an appointment for my husband to go there. I will continue to go there as long as getting an appointment is hassle free and staff continue to be nice and courteous. Which is very important.